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Children's Hospital 1 deployment background

Access Control + Visitor Management + Time Attendance · 2023

Children's Hospital 1

Children's Hospital 1, one of Ho Chi Minh City's largest paediatric hospitals, runs access control, visitor management, and staff attendance for roughly 10,000 people on one on-premise Duall Master platform — 84 doors and 14 lifts governed together and integrated with the hospital's management system.

Children's Hospital 1 reference image

Client/context

Children's Hospital 1 — Ho Chi Minh City

Year

2023

Context

Major paediatric hospital — access, visitors, and attendance across wards and lifts

Operational challenge

The site needed a cleaner operating workflow.

Children's Hospital 1 — Ho Chi Minh City brought a set of operating constraints that the deployment had to work within.

A major paediatric hospital runs around the clock with many distinct groups on site — doctors and clinicians, hospital staff and officials, patients, and visitors — across wards, clinics, and restricted areas that each need the right level of access.
Access, visitor handling, and staff attendance all had to work together, integrate with hospital systems, and keep sensitive data on-premise rather than in the cloud.

Duall Master solution

Workflow deployed around modules and site context

Duall Master governs 84 doors and 14 lifts together, so movement through the building — including which floors a lift will serve — runs on one access model instead of separate systems.

Visitor management and staff time-attendance run on the same platform with card and barcode credentials, so roughly 10,000 people are handled under one shared identity and audit record.

The deployment is on-premise and integrated with the hospital management system, keeping patient and operational data inside the hospital while access events line up with hospital records.

Implementation facts

Known details from source material

84 doors and 14 lifts under unified access and lift control.

Around 10,000 users — access managed for doctors and clinicians, hospital staff and officials, patients, and visitors.

Card and barcode credentials across access control, visitor management, and time attendance.

On-premise deployment integrated with the hospital management system (HIS).

Outcomes

What the deployment delivered

Outcomes described below reflect the operational direction documented for this site.

01

Access, visitors, and attendance for ~10,000 people run on one on-premise platform instead of separate tools.

02

Doors and lifts are governed together, so floor-by-floor access is controlled as a single system.

03

Integration with the hospital management system keeps security and clinical operations on a shared, auditable record.

04

Sensitive data stays inside the hospital, matching the privacy and control a children’s hospital requires.

Reference facts

The proof points available today

84 doors

14 lifts

~10,000 users

Hardware deployed

Hardware used in this deployment

iTOUCH popX

iTOUCH popX

Wall-mount access terminal — HF/RF card, NFC phone via HCE app, and static or dynamic QR.

Next step

Discuss a similar access control + visitor management + time attendance workflow

Share your site context and the Duall Master team can map the right modules, integrations, and rollout path.